21i Charity Calendars FAQ

Create AccountHere are the answers to some common questions, if you have a question not covered here, then please feel free to contact us with any queries, otherwise you can start by clicking the create account button.

Click the questions below for answers.

What kind of images can I upload?

We accept jpeg as the standard format which is taken by digital cameras. All page images should be landscape format adn the cover image should be portrait.

What size of image can I upload?

You can upload any size of image but we recommend not any less than photos taken with a 3 megapixel camera (1600x1200 pixels) smaller images will be of lesser quality. At least 6 megapixels would be ideal.

I have a slow connection and can't upload images, can I send them to you?

Sure, just create an account and email us to tell us you will send a CD with all your images. These MUST be named cover, jan, feb, mar… as appropriate.

I've tried uploading images but it doesn't seem to work.

If you are on a dial up connection or a limited broadband connection then you may have difficulty uploading images depending on their size. You can send a CD to our studio. It may be an idea to try uploading three or four images at a time.

My cover image is shown facing the wrong direction - will this print correctly?

A computer cannot tell if your image is portrait or landscape, our designers will be able to correct this so it's printed correctly.

What quality are your calendars?

Our Calendars are A3 portrait, printing 4 colours process on 170gsm silk paper.

How will I know how many people are buying my calendar?

Whenever someone orders a calendar you will be emailed. This will be subject to them completing payment. We cannot email you automatically when someone makes a payment as this would involve sending confidential credit card information.

How will people receive calendars they order?

We'll post calendars directly to the buyer, post is paid by the purchaser at cost with no commission.

How will my commission be paid?

The money will be paid by cheque to the administrator at the address supplied in the set up page, this will be done within one week of the last order being placed.

Will I need parents consent?

We've included a consent form for you to print off and have parents sign if this is a concern.

How long will it take to deliver an order?

All orders will be posted within 14 days of order.

When is the last ordering date.

The last order date for next years calendars will be the 14th of December.